Shipping Policy
Shipping & Delivery
Estimated Delivery Time= Processing Time (1–3 business days) + Shipping Time (10–18business days)
Our delivery estimates depend on multiple factors, such as the destination and the time required to
prepare and pack your items for shipment.
Countries we ship to:
United States 🇺🇸, United Kingdom 🇬🇧, Germany 🇩🇪, France 🇫🇷, Italy 🇮🇹, Spain 🇪🇸, Canada 🇨🇦, Poland 🇵🇱, Portugal 🇵🇹, Belgium 🇧🇪, Netherlands 🇳🇱, Austria 🇦🇹, Czech Republic 🇨🇿, Slovakia 🇸🇰, Hungary 🇭🇺, Finland 🇫🇮, Croatia 🇭🇷, Lithuania 🇱🇹, Luxembourg 🇱🇺, Latvia 🇱🇻, Slovenia 🇸🇮, Bulgaria 🇧🇬, Romania 🇷🇴, Denmark 🇩🇰, Sweden 🇸🇪, Ireland 🇮🇪, Greece 🇬🇷, Switzerland 🇨🇭, Norway 🇳🇴, Estonia 🇪🇪, Malta 🇲🇹, Cyprus 🇨🇾, Iceland 🇮🇸, Australia 🇦🇺, Mexico 🇲🇽, Brazil 🇧🇷, New Zealand 🇳🇿, Israel 🇮🇱, Singapore 🇸🇬, Thailand 🇹🇭, Philippines 🇵🇭, Vietnam 🇻🇳, Malaysia 🇲🇾, Chile 🇨🇱, Turkey 🇹🇷, South Korea 🇰🇷, Pakistan 🇵🇰, Russia 🇷🇺, Japan 🇯🇵, Egypt 🇪🇬, Morocco 🇲🇦, Rwanda 🇷🇼, Angola 🇦🇴, United Arab Emirates 🇦🇪, Saudi Arabia 🇸🇦, Kuwait 🇰🇼, Qatar 🇶🇦, Bahrain 🇧🇭, Jordan 🇯🇴, Lebanon 🇱🇧.
However, shipments to certain countries require additional shipping fees due to increased logistics costs. These countries are: Peru, South Africa, Nigeria, Colombia, Azerbaijan, Uganda, Ghana, Kenya, Angola, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Bahrain, and Lebanon. For orders shipping to these destinations, we will confirm the exact additional fees during the order process to ensure full transparency.
For more details about which countries we ship to, please check our FAQ🦄
Shipping Refund Policy – Combine Orders to Qualify for Free Shipping
If you place multiple orders on the same day and they have not yet been shipped, you may contact our customer service team to request a combined shipment. If the total amount of the combined orders meets the free shipping threshold, we will refund the shipping fees for the eligible orders.
Please note:
The request must be made before your package is shipped. Orders that have
already been dispatched are not eligible for this policy.
Shipping Fees
1. United States (48 contiguous states only), France, Germany, Italy, United Kingdom, Canada, Australia, Denmark, Singapore,Sweden, Norway, Finland, Vietnam, Malaysia, Philippines, Thailand,Spain,Poland,Ireland, Belgium, Netherlands, Austria, Japan,Hungary, Portugal, Czech, Lithuania,Slovakia, Bulgaria, South Korea, NewZealand, Israel, Greece, Estonia, Latvia, Romania, Mexico, Brazil
Estimateddelivery: 10–18 business days
– Standard Shipping: $8 USD
2. United States (Hawaii, Alaska, Puerto Rico,Guam), Türkiye,Croatia,Switzerland, Luxembourg, Slovenia, Cyprus,Iceland, United Arab,Emirates, Saudi Arabia, Malta, Colombia, Kuwait, Qatar, South Africa
Estimateddelivery: 12–25 business days
– Standard Shipping: $15 USD
Order Tracking
After your order ships,you’ll receive a confirmation email that includes your tracking number. Please allow 48–72 hours for the tracking information to update on the carrier‘s website.
Track your order anytime at:
https://www.17track.net/en
Duties & Taxes
Once your order arrives in the destination country, any applicable import duties and taxes must be paid
by the recipient. These fees are determined by local customs policies, which vary by country, and we have no control over them. For questions about customs charges, we recommend contacting your local customs office.
Refund Policy
At UnicornGiftShop, customer satisfaction is important to us. Please read our refund policy carefully before placing an order.
Returns & Refunds
We currently do not accept returns or exchanges unless the item arrives damaged or incorrect.
Due to the nature of our Scoop Gifts and Bundle Gifts products, all sales are considered final after the order has been processed.
Order Cancellation
Orders may only be canceled within 12 hours after purchase. Once the order has entered production or shipping preparation, it cannot be canceled.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
Please include:
- Your order number
- Clear photos of the item and packaging
- A description of the issue
We will review the case and provide a replacement or refund if applicable.
Shipping Address Responsibility
Customers are fully responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for lost packages or failed deliveries caused by:
- Incorrect addresses
- Missing apartment or house numbers
- Invalid mailbox information
- Incomplete delivery details provided by the customer
No refunds or replacements will be issued for orders lost due to incorrect or incomplete address information.
Delivered Packages
Once a package is marked as delivered by the shipping carrier, UnicornGiftShop is not responsible for lost or stolen packages.
Customers are encouraged to contact the shipping carrier directly for assistance.
Refund Processing
If a refund is approved, it will be issued to the original payment method within 5–10 business days depending on your bank or payment provider.
Contact Us
If you have any questions regarding this Refund Policy, please contact us at:
Website: www.unigiftstudio.com
Need Assistance?
If your tracking information is delayed, we suggest checking your estimated delivery window first. For any prolonged delays, please reach out to us directly—our customer service team is here to help and will respond as quickly as possible.
Email us at: unicorngiftshop@outlook.com